Client Reviews

Review fromSteve V

5 stars

03/05/2020

As the former Customer Service and Warranty manager for the *** ****** ******** ** ****** ***** (now owned by ***** *****) and as Trustee for my parents’ Living Trust, I’m particular about contractors. I needed a roofing company to do a complete tear-off and re-roof on my parents’ home here in Albuquerque due to hail damage. I did my homework… research on different companies. I received bids for the work. The job entailed putting everything new on the roof: wind turbines, valley flashings and gutter diverters, flashings at all vent pipe protrusions and around two fireplace chimneys…basically a new roof! I chose Atlantis Construction for their excellent reputation, integrity, work ethic, and more. The bid was excellent. I won’t share numbers but will tell you that we were NOT out of pocket for the job. Sam L**** (and Kim) handle their business in a forthright and transparent, professional manner. Not only was the bid acceptable, but Sam upgrades normal three-tab shingles to a better product and, instead of just using 15 or 30# felt, uses Owens Corning RHINO underlayment which is far better. Work was done timely. You’ll give Atlantis Construction LLC half down and full payment when the job is done. Sam ordered all materials for the job the day I signed the estimate and paid half down. Workers did a great job and cleaned up the work area and yard very well. (They use an industrial magnet to get all nails out of the yard that might have fallen!) Kim provided the Atlantis Construction LLC workmanship warranty and the product warranty for all materials – to include the wind turbines – when the job was finished. Throughout the entire process I did not have any problem contacting them via phone or email. Kim is great at follow-up and Sam is very attentive to detail. You will be quite satisfied with their estimate and very happy with the quality of the materials and the workmanship for your roofing needs